Ocho: Servers seem to be getting increasingly unstable... or is it just me?

Originally Posted by Ocho

One of the issues with these types of threads is that lots of different types of things get conflated. For example, framerate and draw issues aren't related to servers at all. For issues with servers and performance, I'm definitely working with the team on the back end to update our escalation procedures so that we can better communicate with you all when an issue occurs. To help explain, here's a completely hypothetical example: let's say there is a problem with our ISP that causes players connecting from a region to RIFT to experience greater latency (a higher ping). This is something we should probably communicate to you all, so that you can understand what is happening and why. Otherwise it is "Trion plz, why are the servers dieing?".Similarly, client issues can be from a number of causes, either a change we made or something external to us. For example if a popular manufacturer puts out a driver that causes performance issue in RIFT, if we don't catch it and communicate about it then "the last patch caused big issues with client performance" becomes to topic of the day.There are real bugs, we found one internally today that should remove an edge case graphical performance issue once we get it fixed, but the big general "there are all sorts of unrelated issues" type communications actually make it harder to find stuff because we're digging for related issues and unrelated bugs in the same make it harder to isolate and fix the bugs that you want fixed.

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Ocho: Servers seem to be getting increasingly unstable... or is it just me?