Hello all,
due to the following log i'll need to ask here.
For all tl;dr guys: Support wants me to ask the community for help if I keep stuff bought on PTS for credits on Live servers.
LOG:
(03:47:20 PM) *** ME joined the chat ***
(03:47:20 PM) ME: Möchte auf dem PTS Credits ausgeben, zählt die Freischaltung für den Live Server?
(03:49:22 PM) *** GM Yakama joined the chat ***
(03:49:26 PM) GM Yakama: Thanks for contacting Trion Worlds Customer Support. I'm happy to look into your issue for you today.
(03:49:31 PM) GM Yakama: How may I assist you?
(03:50:04 PM) ME: Should I ask in English?^^
(03:50:27 PM) ME: I would like to buy some Stoff on the PTS, do the purchases Count on Live Servers too?
(03:51:01 PM) ME: Or is this seperated? because i have the same credits on PTS as on Live
(03:51:48 PM) GM Yakama: They would be separate I believe. You can ask on the PTS forums to be sure.
(03:52:54 PM) ME: In which Support Queue did i drop down?
(03:53:35 PM) GM Yakama: This is English. German chat is unavailable today and tomorrow. Sorry about that.
(03:54:07 PM) ME: Ist not the matter of the language ^^
(03:54:19 PM) ME: *its
(03:54:31 PM) ME: anyways thx bye
(03:54:36 PM) *** ME left the chat ***
Such support. Much competence. Very gentle.
And special thanks to Captain Obvious for the highlighting stuff.
due to the following log i'll need to ask here.
For all tl;dr guys: Support wants me to ask the community for help if I keep stuff bought on PTS for credits on Live servers.
LOG:
(03:47:20 PM) *** ME joined the chat ***
(03:47:20 PM) ME: Möchte auf dem PTS Credits ausgeben, zählt die Freischaltung für den Live Server?
(03:49:22 PM) *** GM Yakama joined the chat ***
(03:49:26 PM) GM Yakama: Thanks for contacting Trion Worlds Customer Support. I'm happy to look into your issue for you today.
(03:49:31 PM) GM Yakama: How may I assist you?
(03:50:04 PM) ME: Should I ask in English?^^
(03:50:27 PM) ME: I would like to buy some Stoff on the PTS, do the purchases Count on Live Servers too?
(03:51:01 PM) ME: Or is this seperated? because i have the same credits on PTS as on Live
(03:51:48 PM) GM Yakama: They would be separate I believe. You can ask on the PTS forums to be sure.
(03:52:54 PM) ME: In which Support Queue did i drop down?
(03:53:35 PM) GM Yakama: This is English. German chat is unavailable today and tomorrow. Sorry about that.
(03:54:07 PM) ME: Ist not the matter of the language ^^
(03:54:19 PM) ME: *its
(03:54:31 PM) ME: anyways thx bye
(03:54:36 PM) *** ME left the chat ***
Such support. Much competence. Very gentle.
And special thanks to Captain Obvious for the highlighting stuff.
Due to the Trion Suport Chat answer, i*ll ask here now.
